Payment Policy
At CrystaBloom, we aim to provide a secure and transparent payment experience for all customers who shop through our online store. This Payment Policy explains how payments are processed, which payment methods are accepted, and how related information is handled. By making a purchase on crystabloom.shop, customers acknowledge that they have reviewed and understood this policy in full.
Our goal is to maintain fairness, accuracy, and trust in every transaction. We follow a structured and responsible approach to ensure all payments are processed safely and efficiently while keeping customers fully informed at each step.
Accepted Payment Methods
CrystaBloom accepts multiple secure and widely recognized payment options to accommodate the needs of our customers across the United States. All transactions are processed in U.S. dollars (USD). The following payment methods are currently accepted on our website:
Visa
Mastercard
American Express (AMEX)
UnionPay
Google Pay
These payment options are integrated through secure payment gateways that comply with current data protection and industry security standards. Each method allows customers to complete purchases conveniently, whether using a credit card, debit card, or digital wallet.
Payment Processing and Authorization
When a customer places an order, the total purchase amount is charged immediately after checkout confirmation. Orders cannot be processed until payment has been authorized successfully. CrystaBloom’s payment system works in coordination with trusted third-party payment processors to ensure that transactions are verified securely.
All payments are subject to verification and authorization by the card-issuing bank. If a transaction fails due to incorrect billing information or insufficient funds, the order will not be processed, and the customer will be notified by email.
In rare cases, a transaction may be flagged for additional security verification to protect against unauthorized use. Customers may be asked to confirm certain details before the order is approved. This process ensures that both the customer and CrystaBloom remain protected from fraudulent activity.
Currency and Charges
All transactions are processed in United States Dollars (USD). The total cost displayed at checkout includes applicable taxes where required. There are no hidden fees or currency conversion charges for U.S.-based customers.
If a customer’s payment card is issued by an international bank, exchange rates and international transaction fees may apply according to the customer’s card issuer’s policies. These potential charges are determined by the issuing bank, not by CrystaBloom.
Security and Data Protection
Protecting customer payment information is a central priority for CrystaBloom. Our website uses SSL (Secure Socket Layer) encryption, ensuring that all sensitive data — including credit card numbers and billing details — is transmitted securely between the customer’s device and our servers.
We never store full credit or debit card details on our servers. Payment information is processed directly by trusted third-party payment providers that comply with PCI DSS (Payment Card Industry Data Security Standard) regulations. These providers are responsible for handling sensitive financial data in a secure, encrypted environment.
Customers are encouraged to use secure devices and networks when making payments online. CrystaBloom is not responsible for unauthorized transactions resulting from compromised customer devices or third-party misuse.
Payment Confirmation
Once payment has been processed successfully, customers will receive an order confirmation email summarizing the order details, billing amount, and unique order ID. This confirmation serves as proof of successful payment. If the confirmation email does not appear in the inbox, customers should check their spam or junk folders.
In the event of any payment issue — such as an unsuccessful charge, duplicate payment, or technical error — customers should contact our support team promptly through help@crystabloom.shop or by phone at +1 (617)-355-8368.
Failed or Declined Payments
Payments may occasionally be declined for reasons beyond our control, such as incorrect billing details, insufficient funds, or restrictions imposed by the issuing bank. In such cases, customers are encouraged to verify their card details or contact their card provider for clarification. CrystaBloom does not hold or restrict customer funds in these instances; the authorization or release of funds is managed by the payment provider.
Refunds and Reversals
Refunds are processed according to our Return & Refund Policy. When a refund is approved, it is credited back to the same payment method used for the original purchase. Refund processing typically takes up to 14 business days once the return has been received and approved.
Refund timelines may vary depending on the customer’s bank or payment provider. CrystaBloom has no control over bank processing times but ensures that refunds are initiated promptly after approval.
Partial refunds, if applicable, are processed only for eligible circumstances as outlined in our Return & Refund Policy.
Fraud Prevention and Verification
To maintain a secure shopping environment, CrystaBloom monitors transactions for potential signs of fraud or unauthorized use. Orders may be held temporarily for manual verification if suspicious activity is detected. Customers may be contacted to confirm billing or shipping details before the order is released.
We cooperate with payment processors and financial institutions to prevent fraudulent behavior and ensure compliance with relevant laws. Any attempt at unauthorized or fraudulent payment activity may result in order cancellation and notification to the relevant authorities.
Disputes and Chargebacks
If a customer notices an unrecognized charge, it is recommended to contact our support team before initiating a chargeback through their bank or payment provider. In many cases, billing misunderstandings or system delays can be resolved quickly by our staff.
Once a chargeback is initiated, the payment provider investigates the dispute independently. CrystaBloom will provide necessary documentation to assist in resolving the matter. We always encourage open communication to ensure disputes are handled fairly and promptly.
Changes to the Payment Policy
CrystaBloom reserves the right to update this Payment Policy as necessary to reflect changes in payment systems, regulatory requirements, or operational improvements. Any updates will be posted on this page with a “Last Updated” date to maintain full transparency. Continued use of our services after such updates constitutes acceptance of the revised policy.
Contact Information
For any questions or concerns related to payments, refunds, or billing inquiries, customers may contact our support team directly:
Email: help@crystabloom.shop
Phone: +1 (617)-355-8368
Business Hours: Monday – Friday, 9:00 AM to 5:00 PM (GMT-5)
Live Chat: Available 24/7
Conclusion
CrystaBloom is committed to providing a safe, reliable, and transparent payment process for all customers. Every transaction is handled securely through trusted systems, and customer confidence remains central to our approach. By maintaining high standards of privacy, integrity, and security, we ensure that your payment experience on CrystaBloom is consistent and worry-free.
Business Details
Business Name: CrystaBloom
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (617)-355-8368
Business Email: help@crystabloom.shop
Business Address: 128 Herrick Rd, Newton Centre, Massachusetts 02459, United States